Frequently Asked Questions

Hi, how can we help?

Yes, customization is available. We offer various logo materials, and you can specify the position, product color, and size.

Normally, our MOQ is 100–200 units, but the exact MOQ depends on your specific requirements.

Yes, we support custom color boxes, manuals, outer box printing, and OEM/ODM services.

We support ODM development. If needed, we’ll first evaluate your requirements, and our professional R&D team will provide design solutions.

Yes, we support sampling. Samples are usually ready in 7–10 days.

Samples can be discussed; however, shipping costs are borne by the buyer. Customized samples may incur a small fee.

Normally, our lead time is 30–45 days. The exact time depends on the order quantity.

We accept T/T, wire transfer, and credit cards. Standard terms are 30% deposit and 70% balance before shipment.

We support sea freight, air freight, rail transport, and express delivery.

We support EXW, FOB, DAP, and DDP.

Yes, we can provide complete export documents. Please contact our sales team for details.

Yes, we support barcode labeling, individual packaging, and protective packaging, suitable for Amazon, Lazada, and other platforms.

Normally, each product is packed in a polybag, then placed into a five-layer kraft box, and finally into a master carton.

Before shipping, we can conduct drop or packaging tests as per customer requirements to prevent damage.

Still have questions?

Contact With Us

Hit us up here with any questions related to our products and pretty much anything else! We look forward to hearing from you!

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Inquiry Information

We will contact you within 1 working day, please pay attention to the email with the suffix “canbo@gmail.com” .